Attendance and Substitutions
CALL OUTS & RETURN-TO-WORK PROCEDURES
Dining Services does not expect you to come to work if you are ill or have been involved in an accident. For the health and safety of everyone, stay home if you are sick. However, in order to meet operational needs and maintain quality customer service, we require that you:
- Call the unit in which you are employed and inform them of your illness or accident at least 30 minutes prior to your scheduled shift. If you get a voicemail leave your name, platform scheduled at, shift time and date, and reason.
- Follow the substitution policy, making every attempt to find your own substitute.
Southside Café 509-335-3372 Northside Café 509-335-3082 Hillside Café 509-335-4355 CPU 509-335-5625 Catering 509-336-1560 Starbucks 509-335-1522 Chinook Freshens 509-335-1870 The Market and Einstein 509-335-1381 Carlita's 509-335-8595 Lighty Espresso 509-335-6098 SS Market and Coug Eats 509-335-5270 - If you call out for any reason other than being sick for a shift, you are required to fill in for an open shift posted on When to Work when you are able to return to work. You will have 2 weeks to complete this requirement. If you are absent for more than 1 day, it is up to the discretion of the unit's management as to how many sub shifts you are required to take.
Note: When calling a unit to call out, if you receive a voicemail, leave a message.
If it is brought to a Manager’s attention, either by observation or notification, that an employee’s health is such that they are intending to work or are working while ill, the Manager has the right and responsibility to restrict or exclude the employee from work
PERSONAL EMERGENCIES
If an emergency arises that requires you to be away from work for an extended period of time, contact your unit Manager as soon as possible to discuss your situation. The following qualify as personal emergencies: death in the family, family crisis, and/or student hospitalization.
